Contact Support

Call 647-945-6780 or fill out the form below to contact our support team.

FAQ

Issuing Refunds

1) Login to your WePay account here: https://www.wepay.com/login.
2) Click the reporting option in the left side panel.
3) Use the date filters to search for the payment you want to refund.
4) Once you find the payment, click it. You’ll be taken to a new page.
5) Click the “Issue Refund” button to refund this payment.
6) Fundful P2P will automatically be notified of the refund and the refunded amount will no longer count towards your fundraising total.

Getting Money From WePay

For information on how and when funds are transferred from WePay, visit the WePay Help Centre.